I'm a rabbit-hole person, and curiosity has guided every turn of my path. In 2020, I was a banker, until one blog post by a UX engineer opened a door I didn't know I was looking for and led me to a Master's in Human Factors Engineering at Tufts. Since then, I've found my place designing for people in the moments that matter most, like a patient hoping not to forget anything before a doctor's visit, or a billing team racing to catch a claim before it's denied. I believe good design should carry the weight so people don't have to. To get there, I listen closely, dig until the complicated parts make sense, then sketch, prototype and iterate until an idea holds up with real users. Off the clock, I’m still making things, like a little site where you can send a friend a postcard of Boston.